Frequently Asked Questions
1- Does Spring Home and Outdoor do deliveries and installations?
Yes, we provide delivery service and founatin installation for our customers in the Woodlands and Houston's surrounded areas, please call us to ask about fees.
2- How does a disappearing fountain works?
Water is pumped from a hidden reservoir buried in the ground. Make a simple connection using flexible hose and you're done.
Water flows through the fountain piece of your choice and back down.
3- What can I use to prevent scale and algaecide for my fountains?
We provide the specialized chemicals to prevent scale and algaecide, not only for fountains, also for tabletops, birdbaths and water gardens.
4- How long does it take if I want to order a product from your stone concrete line?
If you decide to order one of our stone concrete products, it will take approximately 3 to 4 weeks to arrive.
5- How long does it take if I want to order a product from your cantera stone line?
If you decide to order one of our cantera stone products, it will take approximately 6 to 8 weeks to arrive.
6- Can I special order colors?
Yes, from our stone concrete colors we have an extense variety of colors to choose from.
We present you more than 40 colors in our stone concrete products and 14 colors on our cantera stone products.
7- What can I do to avoid cracks on my pot?
To avoid cracking, do not over water the pot in cold and freezing weather.
8- How do I start my chimenea?
These are some recommendations we give you to help you get started with your "chimenea":
- Put sand on the inside of your chimenea.
- Use regular wood and burn small pieces of wood.
- We recommend not to burn chemical logs.
- Light up your "chimenea"OUTSIDE ONLY. At least 10 feet away from your home to avoid any fire hazard.
- Do not use fire lighter fluid.
- Large flames may occur, when starting fire.
- Stand back when starting your "chimenea."